# Zyene

> Zyene designs, builds, and integrates production AI systems for distributors, manufacturers, and specialty contractors. The work is the operational gap between email, documents, ERP, CRM, and people.

## What Zyene does

Zyene is an applied AI engineering company for industrial operations. We connect to ERP, MES, field, and accounting systems rather than replacing them. Critical actions such as orders, quotes, and customer replies can require employee approval. Every engagement starts with an assessment of one workflow and a metric agreed before the pilot.

## Pages

- [Home](https://zyene.com): Production AI systems for distributors, manufacturers, and specialty contractors, connected to the ERP, CRM, and documents they already run.
- [Wholesale Distribution](https://zyene.com/industries/wholesale-distribution): Purchase order entry, quote lookup, product data, and customer operations for distributors.
- [Manufacturing](https://zyene.com/industries/manufacturing): RFQs and drawings, purchasing, quality documents, ERP and MES connections, and SOP knowledge for manufacturers.
- [Specialty Contractors](https://zyene.com/industries/specialty-contractors): Bid intake, estimating support, project documents, closeout, and back-office work for HVAC, electrical, mechanical, plumbing, fire protection, and roofing firms.
- [Solutions](https://zyene.com/solutions): Document intelligence, order and quote automation, workflow agents, ERP and CRM integration, enterprise knowledge search, and AI operations assessments.
- [How We Work](https://zyene.com/how-we-work): Discover, design, build, integrate, validate, then deploy and improve, with people kept on the approval step.
- [Security](https://zyene.com/security): Human approval, data isolation, auditability, model and data policies, encryption, and retention.
- [Case Studies](https://zyene.com/case-studies): Example workflows for each industry: purchase orders, RFQs, and bid intake.
- [Use Cases](https://zyene.com/use-cases): Order desks, RFQs, bids, and documents that still get retyped into an ERP.
- [Products](https://zyene.com/products): Zyene Reviews and Zentraic AI: internal tools opened as SaaS for post-service reviews and voice, separate from the industrial operations work.
- [About](https://zyene.com/about): Zyene's mission, principles, and how the team works.
- [Careers](https://zyene.com/careers): Open roles at Zyene.
- [Resources](https://zyene.com/blog): Practical articles on putting AI to work inside industrial operations.
- [Contact](https://zyene.com/contact): Book an AI workflow assessment: map one workflow and leave with a recommended pilot.
- [Privacy Policy](https://zyene.com/legal/privacy-policy): How Zyene collects, uses, and protects personal data.
- [Terms & Conditions](https://zyene.com/legal/terms-conditions): Terms governing use of the Zyene website and services.
- [Data Processing Agreement](https://zyene.com/legal/data-processing-agreement): How Zyene processes customer emails, purchase orders, and ERP data. Subprocessors: Vercel (site hosting), Cloudflare (DNS and SSL), Zoho, and model providers.

## Products

- Zyene Reviews: reputation management for local and multi-location businesses, with review monitoring, AI-assisted replies, and review request campaigns. https://zyenereviews.com
- Zentraic AI: voice AI for inbound and outbound calls, lead qualification and routing, and CRM updates. https://zyene.com/products

## Articles

- [What Zyene does: an AI operations layer for distributors, manufacturers, and contractors](https://zyene.com/blog/ai-operations-layer-for-industrial-companies): Industrial companies already bought the ERP, the CRM, and the field software. The manual work lives in the gaps between them. That gap is what we build for.
- [Purchase order entry: why distributors still retype orders, and how to stop](https://zyene.com/blog/purchase-order-entry-for-distributors): EDI covers your largest accounts. Everyone else sends a PDF. Here is what it takes to turn emailed purchase orders into ERP orders without retyping them.
- [RFQ intake for manufacturers: getting estimators to the quote faster](https://zyene.com/blog/rfq-intake-for-manufacturers): An RFQ packet can hold drawings, specifications, and a quantity spreadsheet. The first pass through it is reading, not estimating. That pass can be prepared for you.
- [Bid intake for specialty contractors: from RFP packet to checklist](https://zyene.com/blog/bid-intake-for-specialty-contractors): HVAC, electrical, mechanical, plumbing, fire protection, and roofing firms all share the same office bottleneck: someone has to read the bid documents before estimating can start.
- [“Where is my order?”: answering status requests without pulling people off the desk](https://zyene.com/blog/where-is-my-order-requests): Order status questions are simple to answer and constant to receive. A workflow can look up the answer in your ERP and draft the reply for someone to send.
- [AI and your ERP: why the system of record should stay where it is](https://zyene.com/blog/keep-your-erp-as-the-system-of-record): Replacing an ERP to get AI is the wrong trade. The better approach is a workflow layer that reads from your ERP and writes to it with the same controls a person has.
- [Human approval in AI workflows: where people should stay in the loop](https://zyene.com/blog/human-approval-in-ai-workflows): Approval steps are not a sign that automation is incomplete. Placed well, they are what makes it safe to automate the rest of the workflow.
- [Choosing your first AI workflow: a practical way to score candidates](https://zyene.com/blog/choosing-your-first-ai-workflow): The best first workflow is not the most impressive one. It is frequent, rule-bound, measurable, and connected to systems you can reach.
- [How to measure AI in operations: the metrics that actually matter](https://zyene.com/blog/measuring-ai-in-operations): Demos measure impressiveness. Operations should measure processing time, manual touches, exception rate, and cost per transaction, against a baseline set before the pilot.
- [Document intelligence: what AI can reliably read today, and what it cannot](https://zyene.com/blog/what-document-ai-can-read-today): Purchase orders, invoices, packing slips, and specifications are now readable in almost any layout. Handwriting, poor scans, and implied context still need care.
- [From assessment to pilot: what the first engagement looks like](https://zyene.com/blog/from-assessment-to-pilot): Six steps from the workflow you have today to a measured deployment: discover, design, build, integrate, validate, then deploy and improve.
- [Finding answers in SOPs, manuals, and past jobs: knowledge search for operations teams](https://zyene.com/blog/knowledge-search-for-operations-teams): The answer usually exists somewhere in a binder, a shared drive, or an old job folder. Knowledge search finds it and shows where it came from.

## Contact

- General: support@zyene.com
- Privacy: privacy@zyene.com
- Legal: legal@zyene.com
- LinkedIn: https://www.linkedin.com/company/zyene/
- X: https://x.com/zyene
- YouTube: https://www.youtube.com/@Zyene-inc
- Instagram: https://www.instagram.com/zyene_inc/
- Facebook: https://www.facebook.com/zyene
- Backed by Google for Startups and Stripe