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Twoproducts.Oneclearoutcome.

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Products

Zyene Reviews and Zentraic AI help you automate follow-up, protect your reputation, qualify leads, and keep CRM data in sync. We solve the problems businesses face when they do not have enough time to solve them internally.

Products Overview

Two focused products for growth and operations

Pick one product to solve one clear problem, or combine both for a full customer journey from first interaction to long-term trust.

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Product 01

Zyene Reviews

Reputation management for local businesses

Monitor reviews, reply fast, and automate review growth from one place. Built for operators who need daily visibility and better customer trust.

Review alerts in minutes

AI-assisted reply flow

Automated review request campaigns

Central dashboard for all review channels

Zentraic AI logo

Product 02

Zentraic AI

Voice AI platform for real operations

Deploy call agents, qualify leads, and sync CRM updates in real time. Zentraic helps teams run telephony automation without breaking existing workflows.

Inbound + outbound AI calls

Lead scoring and routing

CRM and workflow integration

Zyene Reviews logo

Zyene Reviews

Built for daily reputation operations

Zyene Reviews helps local teams monitor feedback, respond quickly, and run repeatable review growth campaigns without switching tools.

How it works

1

Connect

Securely connect your Google Business Profile. We only request the permissions needed for review monitoring and replies.

2

Get Alerted

Receive instant alerts when new reviews arrive. AI checks sentiment and flags urgent low-rating reviews fast.

3

Reply & Grow

Use one-tap AI reply suggestions and automatically ask happy customers for more reviews.

Core capabilities

Real-time monitoring

Track Google, Facebook, and Yelp reviews in one dashboard so your team never misses a customer signal.

Smart response workflow

Generate AI-assisted replies, review them quickly, and publish with your team’s brand voice and standards.

Campaign automation

Send post-service email and SMS requests automatically to increase review volume from happy customers.

Team visibility

Share alerts with operators and managers so negative feedback gets resolved before it impacts reputation.

Operational outcomes

< 15 min

to detect and triage new reviews

2x faster

response turnaround for critical feedback

Higher trust

from consistent public replies and follow-up

Zentraic AI

Voice AI platform built for real teams

Zentraic AI gives you the infrastructure and execution layer to automate voice operations while staying connected to your existing CRM and workflows.

Team operating voice AI workflows

Why teams choose Zentraic AI

01

Instant Setup

Get your SIP-Voice AI bridge running in under 5 minutes, while competitors require hours of complex configuration.

02

Developer-First Platform

Our platform is intuitive and easy to work with, making Voice AI integration smooth across multiple platforms.

03

Multi-Provider Support

Connect with Vapi, LiveKit, Daily, and more Voice AI providers through one unified interface with no vendor lock-in.

04

Global Edge Network

Calls are routed through worldwide infrastructure for low latency and strong call quality in 150+ countries.

05

Enterprise Security

Built-in compliance with HIPAA, ISO-27001, and telecom regulations to protect your voice data.

06

Real-time Analytics

Track call quality, latency, and AI performance with detailed analytics and alerts.

How the platform executes work

Layer 1

Call handling layer

Run inbound support, outbound follow-up, and appointment reminders with clear fallback logic to human agents.

Layer 2

Decision layer

Apply business rules for lead scoring, qualification, urgency routing, and compliance-safe conversation flows.

Layer 3

Action layer

Write call summaries, update CRM fields, trigger tasks, and notify teams in real time after every interaction.

Common deployment modes

Sales qualification and callback automation

Appointment booking and reminder operations

Support deflection for repetitive inbound questions

After-hours call handling with CRM handoff

FAQ

Frequentlyaskedquestions

Yes. You can start with one product and add the other when your team is ready.