Solutions background

ZyeneSolutions

Six solutions.One operations layer.

Industries tell you we understand the work. Solutions tell you what we can build: documents, orders, quotes, agents, integrations, and operational search.

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Solutions

What we can build on top of the systems you already run

Document Intelligence

Unstructured files become business data

Document Intelligence

  • PDFs, POs, RFQs, invoices, contracts, drawings, spreadsheets, and email.
  • Extract the fields your workflow actually needs.
  • Hand structured information to the next system or person.
Order and Quote Automation

Request to draft transaction

Order and Quote Automation

  • Read the request and validate it.
  • Look up customers, products, inventory, or history.
  • Prepare the order or quote for review.
Workflow Agents

Read, check, prepare, escalate

Workflow Agents

  • Read the incoming work and research what is missing.
  • Check business systems before suggesting an action.
  • Update an application or escalate the exception.
ERP and CRM Integration

The systems you already run

ERP and CRM Integration

  • Connect to platforms such as NetSuite, Epicor, Infor, Dynamics, Acumatica, and SAP.
  • Also Salesforce, HubSpot, ServiceTitan, Procore, and QuickBooks where the workflow needs them.
  • The ERP or CRM stays the system of record. The workflow writes into it the way a person would.
Enterprise Knowledge

Find the procedure, not another folder

Enterprise Knowledge

  • SOPs, manuals, SharePoint, Google Drive, and company documents.
  • Answers stay tied to the source.
  • People ask an operational question and get a traceable result.
AI Operations Assessment

The lead path, before a build

AI Operations Assessment

  • Map the current workflow and the repetitive steps.
  • Check system and data access, then size the opportunity.
  • Recommend an implementation and define the pilot.

How every solution runs.

Your business systems on one side, the outcome on the other. In between, the same four steps, whichever solution you start with.

  1. 01

    Understand

    Email, PDFs, ERP, CRM, documents, and field systems are the inputs.

  2. 02

    Reason

    The operations layer reads the work and checks it against your business rules.

  3. 03

    Validate

    Missing data and exceptions are flagged before anything is posted.

  4. 04

    Act

    Orders, quotes, updates, and replies are prepared for your systems and your approval.

Four workflows, one pattern.

AI reads the request, integrations connect it to your systems, and the work is prepared for a person to approve.

Order entry

AI reads

The customer PO from email or PDF.

Systems connect

Customer and products matched in the ERP.

Work delivered

Order prepared. An employee approves.

RFQ to quote

AI reads

SKUs, quantities, drawings, and missing fields.

Systems connect

Inventory, price, or historical jobs looked up.

Work delivered

Quote or estimator package ready for review.

Where is my order?

AI reads

The customer’s question.

Systems connect

Order and shipment status checked in the ERP.

Work delivered

Reply drafted for a person to send.

Bid intake

AI reads

Scope, deadlines, and requirements.

Systems connect

Files land with the estimating team’s checklist.

Work delivered

Package routed to the right people.

How we work

Discover, design, build, integrate, validate, improve

  1. Discover

    Step 01

    Discover

    We map the workflow, the systems, the people, and the bottlenecks.

  2. Design

    Step 02

    Design

    We decide what AI should automate, what existing software should do, and what should stay human.

  3. Build

    Step 03

    Build

    We build the workflow with the appropriate models and integrations. We are not tied to one provider.

  4. Integrate

    Step 04

    Integrate

    We connect ERP, CRM, email, documents, and internal systems instead of replacing them.

  5. Validate

    Step 05

    Validate

    We test accuracy, exceptions, permissions, failure cases, and business rules before go-live.

  6. Deploy and improve

    Step 06

    Deploy and improve

    Production deployment, monitoring, measurement, employee feedback, and continuous improvement.

Applied engineering, not a rented department.

We design and integrate the workflow with your team — the order desk, estimators, and project managers stay on the work that needs judgment.
01Your workflow, first
We start from how the work happens today, including the exceptions.
02Your systems stay
ERP, CRM, email, and documents remain the system of record.
03Your people approve
Judgment stays with employees wherever the action is critical.
04A metric, not a demo
We agree on what will be measured before anything is deployed.

Measure the outcome, not the demo.

Every pilot reports weekly: work completed, where exceptions happened, how fast work moved, and what to fix next. The numbers come from real use, never from a sales deck.

Processing time
How long the workflow takes, measured against the baseline you set.
Exception rate
What the system could not complete, and what a person had to handle.
Quote turnaround
How long a quote or estimate waits before a person can review it.
Employee hours
Where people still spend time, and whether the workflow gave any of it back.

Frequently asked questions

No. These solutions sit on the systems you already run.

We connect to the ERP, CRM, field, and accounting systems already in use, including platforms such as NetSuite, Epicor, ServiceTitan, and Procore where the workflow needs them.

No. Orders, quotes, and other critical writes can require an employee approval.

With an assessment that maps one workflow and recommends a pilot.